Responsible Gaming

Gambling Should Be Entertainment

At Vegas Hero, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Age Verification

Vegas Hero is only available to players aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher. We verify the age of all our players during registration. By accessing our platform, you confirm that you meet these age requirements.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Spending more time or money on gambling than intended
• Chasing losses by continuing to gamble to recover money
• Hiding gambling activities or lying about the extent of your gambling
• Gambling to escape stress, anxiety, or other emotional difficulties
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Experiencing relationship problems related to gambling
• Feeling irritable or anxious when trying to stop or reduce gambling
• Failed attempts to control or stop gambling

Self-Help Tools

Vegas Hero provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period
• Loss Limits: Set a maximum amount of money you are willing to lose in a specified time period
• Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Take a break from gambling by self-excluding from Vegas Hero for a period you choose

You can access and manage these tools through your account settings at any time.

Support Organisations

If you are struggling with problem gambling, confidential support is available from the following organisations:

United Kingdom

• GamCare: Free support, information and counselling for problem gamblers and their families
  Website: www.gamcare.org.uk
  Telephone: 0808 8020 133 (Free, confidential, 24/7)
• GamStop: The National Self-Exclusion Scheme for problem gamblers in Great Britain
  Website: www.gamstop.co.uk
  Telephone: 0800 197 8225
• Gamblers Anonymous: Free peer support meetings and helpline
  Telephone: 01424 753563

Other Countries

• Australia – Gambling Help Online: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council: www.responsiblegambling.org
• United States – National Council on Problem Gambling: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung: Information and resources for gambling problems in German

All support services listed above offer confidential assistance and are available to help at any time.

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for help today. Support is confidential and available 24/7. There is no shame in seeking assistance – many people have successfully overcome gambling problems with professional support.

Contact one of the organisations above, speak to your GP, or reach out to a trusted friend or family member. Your wellbeing is important to us.